Have you recently purchased a new Apple computer and have been struggling with its operating system? Or have you recently upgraded to the new OS on your outdated Apple computer? Not to worry! The experts are here. In this article, we will discuss all the common problems of the OS X El Capitan system which is the latest operating system in the Apple computers. We’ve gathered all the complaints in various forums and Apple websites so that you no longer need to do any research. This article is all you’ll need so sit back, read on and let’s get that Apple computer fixed.

Installation Issues

A common issue with the OS X El Capitan is that some users who are trying to update their computers from the old system like Yosemite are encountering issues that hinder them from updating to the new system. Some users have found that they are stuck on the grey screen El Capitan installer then their computer just freezes and does not progress in installing. It’s been suggested that waiting it out would work eventually and the grey screen would load but just takes time but if you have been waiting a while but still no progress, here is what Apple suggests.

  • Reboot your computer to safe mode
  • Restart the computer
  • Once the startup sound is heard, press and hold Shift key
  • Release the Shift key when the Apple logo is shown
  • Access installation again

Before updating your computer to any new software, make sure to always back up your data. There is a great chance of computer memory loss when new installations arise.

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Wi-Fi Connectivity Problems

Having a steady Wi-Fi connection is vital for any computer. That’s why it’s a shame that some users have complained of intermittent Wi-Fi issues after upgrading to the new OS X El Capitan. Some users are unable to connect at all or are dropped from the connection once in a while. According to Tyler Lacoma of Digital Trends here is the solution:

  • “After upgrading, you may have found that your Wi-Fi is very laggy or cannot stream properly. El Capitan may be struggling with your Wi-Fi settings. Apple has released updates to try and improve this problem, so first check for any updates to OS X and see if you can download a solution. Go to the Apple menu, and select Software Update… to see if there are any currently un-installed updates for your system (Yosemite will also remind you about this via alerts).
  • If this doesn’t work, turn your attention to your router. Check to see if your router needs any firmware updates and download them if available. Visit your router manufacturer website to look for firmware and follow the instructions on their site – you will probably need your router ID number and your username/password for this.
  • Reboot your router to see if this solves the problem. Unplug your router completely or use your router reset button for this. Leave the router off for about 30 seconds before restarting it.
  • If it does not work, try deleting your old router settings and setting up a new network via El Capitan. Visit your System Preferences, go to Network, select Advanced, and under the Wi-Fi tab delete your preferred networks, turn your Wi-Fi off, then turn it back on again. Set up a new connection to see if this helps.
  • Keep in mind that your Wi-Fi may be experiencing interference. If you have a dual-band router, set it to the 5GHz band on your computer to see if this helps.”

Battery Life

If you find that your computer has drained a lot faster since upgrading then you are not alone. Many users have complained that their Mac barely runs long on battery alone and can only last a short time when not connected to a power source. To remedy this, reset the System Management Controller on your computer to diagnose which apps are draining your computer. If third party softwares are present in your computer that usually launch on startup then it’s best to uninstall this especially if it is not a vital software for everyday use. Apps that claim to clean or create space in your computer are usually the culprit since they operate in the background. If you’ve just upgraded to El Capitan then it’s also possible that Spotlight is indexing your files. This should take about a day or two to finish so monitor your battery life for a few days.

Printer Error

This is not a common issue but some have experienced problems when trying to print a document. Often times, the printer is not recognized by the computer after being upgraded to OS X El Capitan. Here is how to fix it:

  • Unpair both the printer and the computer from each other
  • Restart both printer and computer
  • Reconnect the printer and computer or pair both wirelessly if it is a wireless printer
  • Reset the printer on your computer: System Preferences > Printers & Scanners > Right Click or Two Finger Click on your Printer and choose Reset Printing System
  • You may try to search for your printer on Spotlight as well

App Issues

Since updating, some users have complained that some Apps no longer work on their Mac computers. Apple is currently working on an update to address this. Also check on the App store if maybe an upgrade on the actual app is needed. For now, here is a list of Apps that are not working with OS X El Capitan.

Author’s Bio: Joel Ekstein is an eCommerce retail expert with over 12 years experience in the industry. He has had experience in buyer and inventory forecasting, marketing, and expanding customer base in new markets. Instead of the notion that offering 100% customer satisfaction hurts 20% of profit, Joel has proved that 100% customer satisfaction increases customer engagement and customer base which leads to 25% profit increase. http://www.protect-o.com/| twitter.com/Protect_O

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